• Link to Instagram
  • Link to LinkedIn
  • Link to Facebook
  • Coaching
    • Artful Action Assessment
    • MORE Major Gift Accelerator Coaching Program
    • Personal Coaching
  • Speaking & Training
    • Board Engagement
    • Consulting
    • Keynote & Session Presentations
    • MORE Major Gifts Workshop
    • Workshops & Seminars
  • About Marcy
  • Where’s Marcy
    • Marcy’s Calendar
    • Marcy’s Book & Ask Products
  • Testimonials
  • Store
    • Get To Do Today Pads
  • Blog
  • Contact
  • Menu Menu

Archive for category: Uncategorized

Uncategorized

Skip Steps to Get (Major Gifts) Success: Part 3

This is Part 3 of the 4 part series.

Success (and money) LOVES decision and action! How do we get smarter about raising major gifts faster to enjoy the success we want sooner? How do we find a rich life balance? Can we skip some steps along the way? How do we intentionally incorporate experiences into life to leapfrog over some of the rough parts as well as move through the learning more quickly?

Here are Four Steps you need to take to Skip Steps to Success!

  1. Figure out what’s important to you – professionally and personally.
  2. Focus on BOTH components of success – the thought process and the specific techniques.
  3. Seek out all types of mentors and educational experiences.
  4. Realize you are closer than you think.

Today’s Feature Topic: Seek out all types of mentors and educational experiences.

birreteIf you are not growing, you’re dying. Think about it. Either your plant is growing or it’s going the other direction. It’s not “not growing.” It’s declining. This blog is not just about having mentors….it’s much deeper than that. It’s about IF and HOW you choose to GROW in your life.

I met Zig Ziglar, you know…the handshake-at-an-event kind of “meet” and I was thrilled. Zig said, “People often say motivation doesn’t last. Neither does bathing—that’s why we recommend it daily.”

Yes, we become what we think about. You will reap what you sew into your mind. WHAT and WHO are you listening to, reading and watching? This concept in the core of your mentor and educational experiences!

Here are my TOP 5 Tips to Achieve Continuous Growth

1. Make growing a daily priority.
calendarNot hours…minutes, but every day. Subscribe to a few “daily motivations” that make you feel uplifted. Keep the ones that make you smile and sit up a bit taller. Unsubscribe from the rest. I’m not talking about fundraising tips here. I’m talking about short messages about gratitude, generosity, faith, spirit, believing, looking for good, seeing possibilities, joy. I like Simple Truths. They sell small personal growth books and also share free video and written pieces that are terrific. Do you have a favorite source? Hit reply or please comment and share!

2. Minimize the negative – starting with the news.

notesI devour personal-development programs. Those who have been wildly successful, spiritually and financially, share one common action. They don’t take in a large dose of the daily news. Bad news sells, and journalists are trained to create powerful mental images that most vividly burn these negative headlines into our brains. And as if this is not bad enough, we take those downers out with us and spread it like manure. “Did you see the shooting…flood…war?” The mental and emotional energy we invest in this negative weight is lost to all the good we can do each day. Now I know many of you work to counter these evils. BRING ON THE SOLUTIONS and I’ll listen and give!

3. Invest some bucks.
moneyToo often I hear, “We don’t have professional development money so I can’t attend.” Bull. Reach into your wallet and step up for yourself. What is your own personal and professional development worth to you, your success and your family? How valuable is participating in workshops, teleseminars, AFP meetings and coaching that lifts your spirit and deepens your confidence? IT IS PRICELESS. The folks who “don’t have time” or “know that already?” Right, we all know them – the frustrating colleagues! The folks who come to my MORE Major Gifts workshop and say, “This was a stretch for me, but worth every penny,” are the ones raising more money. My Major Gifts Success Club is a cheap $10 bucks a month – but some can’t find 2 hours to listen and participate. It’s not about the money or the time. Investing in your own education is about how you value yourself.

4. Seek out formal and informal mentors and coaches.

brainstormingLife joy and success is about making the right choices more of the time. Coaches and mentors help by coming from a place of wisdom and experience. Coaching is today’s Badge of Honor for leadership who place such importance on maximizing their growth that they engage in hired, structured coaching relationships. The hitch is to choose well. Has the mentor/coach been successful at doing what you want to learn from them? If you want to ask for $1 million gifts, work with someone who has successfully ask for $1 million gifts, not $100,000. If you want to achieve a calm, structured work/life balance, work with someone who has achieved this. You want to adopt the successful mindsets, practices and habits. While it is a journey, they should be farther down the road than you! Trust, support, genuine caring, and helping you take responsibility for your results are all important components.

5. Variety is the spice…
We, in this honorable and novel profession of fundraising, have a plethora of opportunities for professional growth. Continuous improvement is about learning the “best practices.” Degree programs, certification programs, on-line videos, workshops, hand-on experiences, conversations with colleagues, friends at church or synagogue, Tony Robbins and Joyce Meyers. Marcy Heim for that matter. Explore those near to your specific niche, and investigate tapping. (What’s that you ask?) The point is GO LARGE and go often to that place to grow.

Feed your joy, power your enthusiasm, adopt changes and systems, structure for freedom, continue to grow! Remember, the way you make people feel about themselves says a lot about you. Are they growing because of you?

Invest in Joy!

August 28, 2014
https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg 0 0 Marcy Heim https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg Marcy Heim2014-08-28 10:00:082024-02-19 09:18:33Skip Steps to Get (Major Gifts) Success: Part 3
Uncategorized

Skip Steps to Get (Major Gifts) Success: Part 2

This is Part 2 of the 4 part series.

How do we get smarter about raising major gifts faster to enjoy the success we want sooner? How do we find a rich life balance?  Can we skip some steps along the way? How do we intentionally incorporate these experiences into your life to leapfrog over some of the rough parts as well as move through the learning more quickly.

Here are Four Steps you need to take to Skip Steps to Success!
  1. Figure out what’s important to you – professionally and personally.
  2. Focus on BOTH components of success  – the thought process and the specific techniques.
  3. Seek out all types of mentors and educational experiences.
  4. Realize you are closer than you think.

My business tag line is , “The Mindset and Methods of Major Gift success.”  Sometimes I get a good deal of ‘eye-rolling’ when I talk about the power of our mindset in our success.   I like to think about this dance I do with a major gift giver where at first we tentatively go out on the floor, find our balance, learn a step, maybe step on each other’s feet by accident, and gradually begin to flow with each other.  Over time we glide!  It is such fun, we can’t wait to learn different steps and dance again!

Your inner and outer game.  We tend to focus on the outer game.  Degrees, credentials, how-to’s, courses , best practices, meeting metrics, donor engagement methods. These are important, no doubt.  You can Google “how to”  anything and get a plethora of folks out there to tell you. But it’s our inner game, what’s going on in our heads, that empowers us to skip steps and achieve our goals more quickly.  We focus on the fruits, instead of the roots.

Why?  Most of us go through life with one foot on the gas and the other on the brake.  We want to be successful, but we have limiting beliefs that hold us back.  Beliefs about why people give, money, wealth, our own abilities to be worthy to build the relationships – are we smart enough?  Experienced enough?   Important enough? These limiting belief manifest themselves in habits like procrastination, poor or no decisions, low expectations of giving results and excuses for poor giving results.  These mindset habits make up our internal picture.

Our mindset consists of:

  • stuff we tell ourselves (Hmmm, do I talk to myself? ……Just did)
  • stuff that our colleagues, bosses, spouses and friends tell us, (You have always had trouble getting appointments, you’re not as smart as _____)
  • and stuff we’ve been carting around from childhood.  (Filthy rich.  It’s hard to make a living. There’s not enough of …. You were never good at…)

And this picture we make of ourselves becomes our outer reality.  Really.   Unless we decide to change it.  The best way to do this is to ask empowering questions.  “Why am I so successful..organized…on time….smart…raising so much money etc.”

When we can control our thoughts and come from a place of abundance, it leads us to a “Both” kind of life – not either-or.  “Either I can be successful at work/or I can have time with my family” becomes “I can have both, a successful major gift career and a rewarding family life.”

It is not easy to manage your mind…train your brain… to push out the negative and focus on the positive.  We like to make excuses to not have to take responsibility for our results.  But it is important to keep trying.  To re-focus on all that is right, good, and going your way in your life – your strengths, your gifts, the results you want.

And understand that sometimes you feel a bit bummed out and aren’t sure why.  You feel doubt, sense uncertainty, and experience fear.  You wonder why it is taking so long to get to your next goal.

This means you’re normal.   Then you must remember….

Something wonderful is happening.  For you. Right now. Enjoy!

Invest in Joy!

July 16, 2014
https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg 0 0 Marcy Heim https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg Marcy Heim2014-07-16 16:20:272024-02-19 09:18:34Skip Steps to Get (Major Gifts) Success: Part 2
Uncategorized

Skip Steps to Get (Major Gifts) Success: Part 1

PART 1 of a 4-Part Series.skipsteps

It’s supposed to be hard, right?  This endless, uphill climb fraught with overwhelm, unexpected problems, unfair decisions.  Then one day – bingo – you are a success!

Or, perhaps you’re not where you want to be yet.  Or, perhaps many years have gone by and you look back with a bit of disappointment at some unfulfilled desires and goals.
All this work – find the prospects, cultivate the prospects, ask the prospects, ask again maybe, steward them – and all over again.  Maybe do events, too or some program, or manage staff, or whatever.

And, you’d like to mix in at least a little R & R within the ROI of your performance.

My Dad always said, “We’re too soon old and too late smart.”

So how do we get smarter about raising major gifts faster to enjoy the success we want sooner? How do we find a rich life balance?  Can we skip some steps along the way?

Yes!

And to do that we need to fill our lives with experiences and people we can learn from!   “Mentors” in terms of real people, books, workshops, this post and more.  In this and the next 3 posts, we’ll look at how to intentionally incorporate these experiences into your life to leapfrog over some of the rough parts as well as move through the learning more quickly.

Here are Four Steps you need to take to Skip Steps to Get Success!

1. Figure out what’s important to you.
2. Focus on BOTH components of success  – the thought process and the specific techniques.
3. Seek out all types of mentors and educational experiences.
4. Realize you are closer than you think.

1. Figure out what’s important to you.

There’s a saying, “It’s not dress rehearsal. Live the life you imagined.”  So many of us pack our days with activity.  Make a date with yourself to WRITE OUT where you see yourself in 5-10 years.  What does “success” look like to you?  Your work, family, hobbies, free time.

Earl Nightingale defined “success” as “The progressive realization of a worthy ideal.”   In other words, making decisions that lead you to what you define as your ideal life.  Honestly, it takes some effort.  It’s easier to let your parents, boss, spouse or someone else tell you or pursue THEIR dreams and you tag along.   Problem is, they AREN’T you.  So you end up feeling like something is missing.  Take the time to WRITE OUT…what does your work and personal life look like?  Where and how do you spend your time? With whom?

Then here’s a step to skip.  Skip the stuff you are doing simply to please others and take action on what is important to you.  Brutally track your time and ask, “What can I stop doing?”   Full-time major gift officer?  Major gifts and staff management?  Big organization?  Small shop?  Benefits?  Flexibility?  Working from home?  Easy options for catching the kids 15 minute show at school?  Best pay? A culture of long days?  What is important to you?  Not in a selfish way, but in a focused way.  The ‘best’ you BEST serves others.

You see, if you know what you want you have a whole lot better shot at getting it.  I will have folks tell me, “I couldn’t believe I was able to get the time to pursue a degree while working.” or “We worked out a completely different schedule so I could care for my parents…that was really important to me.”   Actually, I more often hear, “Jenny worked out going to an Executive MBA class.  I wonder if I’d ever get to do something like that?”

Only 3% of all people have clear, written goals.  Studies show that only 2-3% of people say they are happy with the success in their lives.  Hmmmmm.  See a connection here?

Do you always know NOW what you want YEARS from NOW?   There are some continuous and common themes.  Doing work that supports others…living by the water….active in a church that supports you spiritually….colleagues you can also be friends with…. children.  As you write out this vision of what is important to you, over time you will see patterns,  where you are in sync with your vision, and what seems to never happen.   This is a good time to ask, “why?”  The answers may surprise you.

Stay tuned for Part 2 in June!

April 29, 2014
https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg 0 0 Marcy Heim https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg Marcy Heim2014-04-29 16:12:382024-02-19 09:18:35Skip Steps to Get (Major Gifts) Success: Part 1
Uncategorized

“When Should You ‘Pick the Low Hanging Fruit’?'”

Part of The Words We Use Series

Let’s talk about Tom. I especially treasured meeting Tom at the United Way low hanging fruitGreat Rivers Conference last month. He’s clearly dedicated to raising the dollars to make an impact in the community. But, throughout my workshop, Tom pushed back as I stressed the importance of our words in our work and life joy, satisfaction and success. He looked at “picking the low hanging fruit” for example, as a go-getter’s way of focusing on the most likely donors and bringing them in. He said it fired-up his competitive engines!

Well ok then. Let’s go out there and GRAB ’em!

I asked the group to describe WHY these prospects (another word I’m not fond of) were considered “low hanging fruit.”

“They’re easy.” “They are ready to give.” “They are ripe for the picking.” I asked if these prospects KNEW you? Were they your volunteers? Were they your friends? Did they believe in the mission? Had they given to you in the past? Had they come to your events?

“Oh, YES!”

So let’s say Joe is someone who deeply cares about your organization. He’s given gift for years, never misses an event, talks about your organization everywhere, is ready to volunteer and speaks highly of you and what you are doing. You visit Joe and say, “Joe, you are ripe and easy and I’m here today to pick you.”

How does that make Joe feel?

Put names and faces to these “low, hanging fruit.”

Now let’s get back to Tom.  He caught up to me at lunch…an athletic, tall, gracious and dashing fellow.  He took my hand and said, his eyes misty, “There are three gentlemen I have known in the community for a long time.  They are sincerely caring and invest in making the community better.  They believe that if everyone has the opportunity to better themselves it makes for strong communities and families, and that’s good for everyone.  They are generous and caring.  They will be transferred now to another staff member and I was concerned about staying in the loop – I want to KNOW they will be treated well.  Then I realized that I had transformed them into objects (fruit) for my fundraising bottom line (picking).  I felt terrible.”

How we talk and think about our givers behind their back impacts our relationship with them where we are together.    

And equally important  – do you realize how this makes YOU feel?  About Joe, about your work in this honorable and noble profession, about giving?

The specific words we use – to our givers directly and as we discuss these givers in our organizations, must be authentic and respectful. Yes, this is better for them but it also makes us feel differently about our work.

So, when do you pick the low hanging fruit? Never.

When to you check in, reconnect, engage more deeply those closest to you that may want to have an even larger impact? RIGHT NOW!

Then you have more success. You have more joy. And, you sleep better.

March 13, 2014
https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg 0 0 Marcy Heim https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg Marcy Heim2014-03-13 16:24:512024-02-19 09:18:36“When Should You ‘Pick the Low Hanging Fruit’?'”
Uncategorized

“Just Checking In”

Part of The Words We Use Series

checking_inAs we go around my Cycle of Successful Relationships, I talk about the ‘touches’ needed to flow from Creating a Joyous Giver to being ready to Make an Artful Ask and Invoking a Grateful Recipient.

Our role is connecting a prospective giver in just the right way (through our giving options) to investing in a gift that brings her joy in having an impact. This process is on their timeline, not ours, but we are responsible for assuring that the relationship is nurtured – not neglected. We are responsible for creating a plan and “following up”.

The specific words we use – to our givers directly and as we discuss these givers in our organizations, must be authentic and respectful. Yes, this is better for them but it also makes us feel differently about our work. So ‘follow up’ by ‘just checking in.’ Let me tell you a true story.

There was an emeritus faculty member who ga ve a one-time gift of $10,000 when he retired. I met with him in the assisted living facility he called home to thank him. He shared he enjoyed hearing from us, read what we sent, and might consider additional giving at some point. Each quarter I would call or write and say I was “just checking in” with him. Literally my note or call would be, “Hello Professor Smith, It’s Marcy, just checking in with you. Happy Spring!’ or whatever. Sometimes we would visit a bit. Sometimes I would share new projects, news of other gifts. Each year I made a personal visit – just to check in on how he was doing. On one of these visits, after 6 years, he said he was writing his will and wanted my help with wording for the University. We explored several options and he left us $5 million. He told me the reason he had decided to include the University was because I never pushed him, he felt he could trust me, I was reliable and he liked being “checked in with.”

Remember:

1. “Not right now” does not mean, “no.”

2. Pressuring doesn’t work, be it peer to peer, leadership to donor, or sales closing tactics. Yes, you may get some dollars, but not significant major gifts.

3. Consistency builds trust. It doesn’t have to be a big deal or take a lot of time. You show you are reliable, you can be counted on. This leads to trust in how a major gift will be managed by your organization.

4. Being persistent and following up by ‘just checking in’ will bring in the largest gifts.

‘Just checking in’ is an effective phrase to use when seeking appointments, “I’m just checking in to see if now is a better time to meet.” It’s also wonderful AFTER the gift is made. “I’m just checking in to share how your support helped us. ” “Just checking in to see if you can join us for the tour next week.”

“Just checking in” versus, “I’m following up with you today to see…” is a friendlier way of seeing where t he prospective giver is in their philanthropic life and remaining a significant partner in that philanthropic life.

Just checking…..

March 2, 2014
https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg 0 0 Marcy Heim https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg Marcy Heim2014-03-02 14:09:522024-02-19 09:18:36“Just Checking In”
Uncategorized

We have to talk

4 Steps to being Deliberate

we_have_to_talkHappy New Year! New beginnings, new plans, new dreams… We have to talk.

We all have fear. We all have habits that don’t serve us – putting off tasks, avoiding difficult conversations, blaming…the economy, our boss, our spouse.

You are part of something bigger than yourself and you want to feel like something is different, better, and stronger because you exist. But we all need help to be in the moment, cherish our closest relationships and honor the nobility of our work through artful relationship building.

You are extraordinarily important to me and I want 2014 to be the year you take DELIBERATE STEPS, small and specific. From now on things are going to be different. YES! Let’s make this the year you say, “From now on….” and mean it!

Here are 4 Steps to Being Deliberate in 2104

1. Deliberately pick your 2014 Word of the Year.

pick_your_wordEarly each year I consider how I want this next year to be..overall. I want a word that captures this feeling… sets the stage for the year. ‘Abundance’ ‘joy’ ‘focus’ ‘implement’ are words that have served me in the past. This year I selected, ‘deliberate.’ What one word describes your overriding feelings and goals for 2014? Write it down and post it!

2. Deliberately apply your Word of the Year.

martin_lutherYou have SO many opportunities and options for how to use your time, what to eat, how to spend your money and where to focus your attention. I want to make each choice DELIBERATELY, not offhandedly. Keep moving forward, (thank you, Dr. King) DELIBERATELY. “I will do my relationship action pl ans for my top prospects with a vengeance for the next hour. Then I will call a friend, go on Facebook, walk about the office, whatever…but I will DELIBERATELY stop and do something else.” Deliberately work AND play! Drop the guilt because you are doing what you intended to do deliberately. Don’t absentmindedly reach for that monster donut, DELIBERATELY eat that great treat – or deliberately choose not to. How can you take your word and apply it?

3. Deliberately adopt the Power of One.

the_power_of_oneElaine Beaubien, college professor, and CEO of Management Training Seminars shares that we are what we repeatedly do. “Excellence is not an act, but a habit” said Aristotle. You have the power to create your DELIBERATE performance regardless of the ‘culture’ or your boss, or whatever.

Amanda Gore, an inspirational speaker and coach shares one question you can ask that will change your work culture. It is, “What’s the best thing that happened to you today?” Seems it also works around the dinner table.

4. Deliberately plan and set high expectations.

Russell_WilsonYOU create your donor experiences – are the extraordinary? Are you carefully planning monthly ‘touches’ that you (or someone you enlist as your partner) carry out? Do these lead your major donors to the major giving option you have helped vision with them? Are you communicating DELIBERATELY – with a message that is clear and concise? Set your bold giving action goals. Deliberately STATE your expectations for yourself.

In 2012, after a disappointing Rose Bowl loss with my Wisconsin Badgers, Russell Wilson said, “To lose the way we did is only going to make me stronger in the future and help me figure out something else down the road. Maybe win the Super Bowl.” Look for him with the Seahawks this weekend… in the Super Bowl. I’ll be cheering him on!

This year I will deliberately be reaching out to you more…encouraging you to invest time and resources into your own growth. If you’re not growing, you’re dying. With one small, but deliberate step, you can make, ‘From now on’ changes that you want to make, stick!

January 29, 2014
https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg 0 0 Marcy Heim https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg Marcy Heim2014-01-29 17:53:362024-02-19 09:18:37We have to talk
Uncategorized

Write, Reflect, Focus & Repeat

4 Simple Secrets Successful Development Professionals Know That Help Them Avoid Year-End Overwhelm

By Brooke Hein

As the year comes to a close, the positive glow of the holidays can fade as demands increase and it seems there is never enough time. At the Artful Asker, we always talk about creating repeatable systems and how this can help us manage our time, and thus our stress, better.

Here are 4 ways you can avoid year end stress. Make them a habit, almost like “Lather, rinse, repeat”.

  1. journalWrite. When it comes to your to do list, do not try and remember it all. Set yourself up for success and make sure you write everything there is to do in one central place! This is what I call a “brain dump”. Writing a 5-page master to do list that drops to your feet and rolls out the door may seem like wasted time, but I guarantee you will find yourself more focused and successful in everything you do (with a better night’s sleep, too!). As you check things off of your never-ending to do list, make sure you write about it in your Success Journal! Not only does writing about your incredible accomplishments put you in a positive frame of mind, it gives you the ability to see how far you have come. Document it! You ARE amazing!
  2. Reflect. Take a moment to pull out your Success Journal (or start one) and review the things that you have accomplished this last year. It’s crucial to your success to stop and give yourself credit for everything that you are capable of and all of the extraordinary things that you do! Reflect on the people who have supported you along the way, who have impacted your life or who always put a smile on your face. Carve time out of your week and give thanks to these people.
  3. Focus. It’s important to remember that your donors, your paperwork and those crucial conversations will still be there in January. December is the absolute worst time to try and tie loose ends…for everyone! This month, focus on what really needs to be done. What are priorities and what can wait? Make a list. Strategically postpone certain things for January, a time when things have settled down and you can maintain your authenticity and focus.
  4. cycleRepeat. Every successful and effective development professional knows the importance of writing, reflecting and focusing in order to be successful in the office and in life. They also know it’s important to do these things all year long, not just at year-end. Create repeatable systems and routines to avoid the year-end overwhelm and stress. You will be amazed at how easy it is to replace anxiety and nervousness with peace and joy by simply writing, reflecting, focusing and repeating.

May the New Year bring you incredible success and happiness in everything that you do! Thank you! Invest in joy!

–Brooke Hein, Artful Asker Director of Operations

December 24, 2013
https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg 0 0 Marcy Heim https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg Marcy Heim2013-12-24 16:28:272024-02-19 09:25:27Write, Reflect, Focus & Repeat
Uncategorized

LIFE is a Special Event!

special_eventAs the pace races faster during our year-end giving bustle, we can feel the shift from enjoying it all to “just getting through it.” That’s when our appreciation and gratitude need to be called front and center. Long days, metrics to meet, cards to send and double-duty with family and donors can transform joy to frustration. When we go through every day with gratitude and appreciation for the people and experiences we encounter, LIFE becomes a SPECIAL EVENT!

Here’s how:

  1. Remember, YOU CREATE YOUR LIFE.
    We’d like to blame external stuff for bringing us down, or giving us stress, but YOU and YOU alone decide how words and events make you feel. No one can MAKE you feel anything. When you take responsibility for this, you unleash an amazing power over your own moods and spirit. Remember to flip the switch in your own brain and choose a positive interpretation of other’s actions. Be grateful you have this power!
  2. robert_waltonMake your own MAGIC.
    Something very wonderful happened to me in October. My former Campaign Chair, Robert Walton, hosted the, “Wonderful Women in Walton’s Life” dinner. Fifty of us gathered for a beautiful meal and one-by-one Bob shared why we were there. Bob chaired a $10 million campaign – my first of this size in the late 80’s. The goal was raised to $20 million. Speaking at a massive campaign event, Bob said, “I must share we have not met our goal.” All eyes turned to me. “We have surpassed it and raised $26 million!” He brought us together to thank us for what WE had done for HIM! That was a switch! And, he encouraged us to make more good happen by partnering with the other 49 women in the room. How can you make YOUR own MAGIC?
  3. porcupinesEmbrace the hard side of others.
    There’s this saying, “Nobody loves you when you’re down.” It is amazing to me how generous and patient we will be with our donors when they are frustrated or challenged, yet we expect our supervisors, family, and colleagues to always be positive, never lose their tempers or “go off.” No one can be “up” 24/7. Everyone needs someone they can vent with. Help others work through what is pushing their buttons. Don’t jump on the victim bandwagon, “Oh poor me, she yelled at me, now I feel bad about myself.” Sometimes people in your life can be porcupines – that’s when you need to hug them the most.
  4. Why are you so wonderful?
    questionAsk yourself the right questions. Instead of, “Why can’t I get it all done?”or “How will I meet my giving numbers?” ask, “What is most important for me to do right now?” and “Why are so many people interested in supporting my organization this year?” Our minds are like Google. We will search for the answers to the questions we ask, consciously or unconsciously, about ourselves. Ask questions to bring your best self forward. What are you GRATEFUL for today?

Here’s wishing you endless reasons to be thankful in the months ahead.

November 26, 2013
https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg 0 0 Marcy Heim https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg Marcy Heim2013-11-26 17:00:432024-02-19 09:25:32LIFE is a Special Event!
Uncategorized

It’s scary alone — Gather a Village!

numbersLet’s get real here. The math of major gift work say it takes about 3 prospective givers on their way to being ready for your Artful Ask to have the “rights” line up for one to give you your “yes.” And it can take up to 9 meaningful touches to create that Joyful Giver. So if you want just 5 new major gifts in a year, 135 meaningful touches (9 X 3 X 5) are required. That’s just for 5 new gifts. HOW can you POSSIBLY DO IT ALL? You can’t. At least you can’t do it all yourself.

“But we don’t have a large staff.” “But, I also do events.” “But my board (and perhaps other staff, too) think that it is MY job as the development officer. Not theirs.”

Scary, isn’t it?

Overwhelming, isn’t it?

Here’s what you do!

  1. Write out a list of “meaningful touches” that will engage your major givers. Think of actions that fit all personality types, honor the limited time of the leadership and board and are REPEATABLE. Example… a personal invite to something – tour, event, lunch, meeting with staff, small gathering, meeting with someone who has been touched by your mission in action!
  2. Write out a list of “meaningful touches” that say, “WE APPRECIATE YOUR INVESTMENT – YOUR GIFTS” regardless of the size. Again, think of actions that fit all personality types, honor the limited time of the leadership and board and are REPEATABLE. Example… a handwritten note, a phone thank you call, a personal encouragement to attend a thank-you gathering, an interaction with someone who has benefited from the giving, and more.
  3. Think of PARTNERS who can DO THESE ACTIONS! Who are prospective partners? How much space can I take? CEO, CFO, ED, Board members, other donors, former Board members, faculty, program leaders, counselors, the receptionist, the janitor, volunteers, friends, program directors, other staff, marketing and communication team members, recipients of grants, services or program benefits, those who have turned their lives around – the living, breathing IMPACT of your mission.
  4. NOW… what can these partners do? Help you get a more complete picture of your major donor – how they feel and think, help you create a Joyful Giver, help you demonstrate you are a Grateful Recipient for their gifts, model their own giving, help you create the plan to best serve and engage your donor. (They DON’T finger their friends to be hit up or Open their rolodex so you can hit this up).

THAT was the HARD PART!

VU271020130001CP1

Now… Gather your list of Touches, Gather your Village, and create a RAP! A Relationship Action Plan for each TOP MAJOR DONOR (Focus!..)

What sort of legacy do you feel this donor would like to leave with your organization?? Your largest and best guest!

Then… look at your list of Joyful Giver and Grateful Recipient Actions.

NOW…..share my Cycle of Successful Relationships and this calendar with every partner and CONDUCT THE ORCHESTRA! IT IS YOUR JOB to SEE THAT IT HAPPENS – but NOT TO DO EACH TOUCH!

You do not have to do this alone. Creating exciting, long-term major giving relationships is EVERYONE’S OPPORTUNITY! You simply need to show them the plan and where they fit.

Now… smile, the orchestra sounds great and the dollars are coming in!

October 22, 2013
https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg 0 0 Marcy Heim https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg Marcy Heim2013-10-22 15:36:042024-02-19 09:25:33It’s scary alone — Gather a Village!
Uncategorized

Consistent! Does this describe YOU?

Can you be counted on?

Are you “ROCK” solid?

consistent-definitionAs major gift officers and fundraising leadership we focus on creating long-term relationships with givers who value our mission. This deepens a giver’s connection with our cause leading to more and larger giving.

OK. Right.

We want THEM to GIVE to us CONSISTENTLY! We DEPEND on them to SUPPORT US. They are the rock-solid foundation we rely on to achieve our mission. We want them to be loyal to us.

But here’s the deal. We need to switch this.

We need to let our donors know they can DEPEND on US!

We must be consistent.

“Making our (metric) numbers” should not force our donor relationships into our timelines. BUT, “moves management” or creating a RAP – a Relationship Action Plan as I call it, and setting metrics, DO HELP US BE CONSISTENT WITH OUR ACTIONS.

Here are 4 ways being CONSISTENT will let your donors know they can DEPEND on you.

1. See them when you don’t want money.

Consistently letting your donors know you are grateful for their support WITHOUT MAKING EVEN A “SOFT ASK” lets them know they can depend on you to appreciate them and honor their investment.

2. Remember the important personal things.

Consistently remembering birthdays, special events, and special connections to your organization builds trust. Celebrating these to a degree that is authentic and appropriate creates a consistent association between you, your organization and your donor on these important occasions.

3. Provide routine communication they can count on.

Consistently mailing or emailing special event news and invites, the annual report and/or the Quarterly newsletter builds a consistent touch – a reminder of the impact their giving has and their connection to you. Getting out the receipt letter, follow up letters after a visit, the annual endowment stewardship report – whatever – on a timely basis, consistently, creates a sense of reliability.

4. Always bring a positive attitude and personality.

Consistently being a positive, cheerful, presence on behalf of your organization makes your visit something that can be counted on as a positive experience. Something to look forward to. We all have days we’re emotionally or physically not as “up.” Making an effort to be consistently upbeat, downplay negative news, and skip the personal drama puts us in the small group of people they look forward to hearing from.

NOT consistent at being consistent? Here are 4 TIPS to HELP YOU!

1. As much as possible put clear, written, systems in place for repeated processes. Delegate these if you can or make calendar dates to do them yourself and HONOR the dates! Make sure team members understand the steps and deadlines.

2. Make small changes. Set aside 1/2 hour at the end of every day to pick up your desk to stay on top of clutter. (The number one consistency buster!) Big clean ups won’t last without new small commitments to consistent maintenance. Big workout programs won’t last, but 15 minute quick-walks around the office building just might. It’s easier to take a smaller step consistently. That’s the point.

3. Embrace rituals. Have a box of thank you cards sitting out on the desk. Write 3 notes grandly and passionately at a certain point in the day. Making it feel like a ritual will help you focus your time on what really matters.

4. CHOOSE to be AMAZING Today. We are all responsible for our thoughts and actions. It is always YOUR CHOICE. No one else c an make you feel a certain way unless you allow them to. By consistently monitoring your thoughts you can keep self-defeating thoughts at bay. You can also just flip a switch and say, “I’m so excited about doing this event tonight. I’ve been looking forward to it all day!” Go into it with a smile and embrace it – you’ll become that attitude you choose. It is always your choice to be a grump or a beacon of joy!

When we are consistent we are perceived (and it’s generally true!) as dependable, organized, on-top of our game, trust worthy, sincere and honest. Isn’t that the person and place where you would want to invest your MAJOR GIFT? Isn’t that the person you want to be… and be with?

YES! Consistently!

September 18, 2013
https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg 0 0 Marcy Heim https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg Marcy Heim2013-09-18 18:17:202024-02-19 09:25:34Consistent! Does this describe YOU?
Page 20 of 23«‹1819202122›»
Search Search

Archives

Tags

AFP artful asker attraction Board Board Training CASE development donor Donor gift giving Donor relations donor relationships focus fundraising Fundraising Action Plan fundraising ideas fundraising mindset fundraising relationships fundraising tips fundrasing Fundrasing Motivation fundrasing stories Fundrasing Techniques Generosity Gratefulness how to fundraise how to thank donors imperfect action joyful giver Keynote major gift development Major Gift Giving Major Gifts marcy heim Methods mindset money non-profit fundraising Not for profit philanthropy prospects success Thankfulness time management Training visualization

Let’s Connect

info@marcyheim.com

(608) 772-6777

Marcy Heim Consulting | The Artful Asker
2679 Fahey Glen
Madison, WI 53711

Marcy Heim logo

Stay Inspired!

SIGN UP to receive Marcy’s bimonthly ezine filled with tips and inspiration to help you and your organization.

AND receive a free chapter from Marcy’s book, Empower Your Board to Serve as Effective Development Ambassadors!

Sign up
© 2025 All rights reserved. The Artful Asker, Marcy Heim Consulting. | 1 Day Website by Bizzy Bizzy
Scroll to top Scroll to top Scroll to top

This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.

OKLearn more×

Cookie and Privacy Settings



How we use cookies

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, refusing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.

We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.

We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.

Google Analytics Cookies

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.

If you do not want that we track your visit to our site you can disable tracking in your browser here:

Other external services

We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.

Google Webfont Settings:

Google Map Settings:

Google reCaptcha Settings:

Vimeo and Youtube video embeds:

Other cookies

The following cookies are also needed - You can choose if you want to allow them:

Accept settingsHide notification only


Sign up to receive a free chapter from Marcy’s book, Empower Your Board to Serve as Effective Development Ambassadors, and her monthly ezine full of tips and inspiration to help you and your organization.