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Tag Archive for: Generosity

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Ready for a new beginning?

Happy New Year!

Did you stay awake until midnight on New Year’s Eve? I sure did! Sang Auld Lang Syne – you can see it here – silly to be sure. The song has been around since 1711 and means ‘For the sake of old times.’  It is a long song about two friends catching up over a drink or two, their friendship having been long and occasionally distant. Sounds like all of us in 2020.

And now it’s a new year. What’s the magic about a New Year? The new beginning, of course. The fresh start. The chance to change. The new opportunities that await. New hope. New dreams for better days, relationships and waistlines.

Many have been eagerly been waiting for 2021 to begin. But here’s the deal…..

You can push reset button
  • News of the day bringing you down? Change channels or shut it off.
  • Struggling to get a conversation going with a major donor? Send a card.
  • Tension mounting at the working-from-home home front? Start laughing (it’s contagious)
  • Played freecell (this is a confession) instead of writing your blog? Start the timer again.
  • Ate Christmas cookies for lunch? Maybe broccoli and chicken for dinner.
  • Don’t like what Alexia is playing? Say, “skip.”
  • Can’t get started. Stop. Stand. Sit. Start. Begin again (even if you never began in the first place.)
Reset button

No matter how 2020 went for you – you can reset to move forward. No matter how this morning went for you – reset to move forward this afternoon.  No matter how triggered you were by a toxic colleague’s behavior 10 minutes ago delete it or deal with it and forget it and reset.  Create a new beginning.

My wish for you is that you see EVERY day as a new beginning…not just January 1. Every hour, every minute is a new beginning – a new chance – to hit reset when you need to. Every conversation is a new beginning, every relationship is a new beginning, the next email in the inbox is a new beginning, crawling into bed is a new beginning, stopping to reflect is a new beginning. It makes life fresh all the time!

My time, my turn, my world

It takes energy to live our lives. It’s more important than time really. Manage your energy and you will get more done with more joy. How much energy do you want to exchange reacting to that political post? That snarky email? The cat missing the cat box? The disappointing news? How do you feel after you get angry or dramatic? Lifted up or drained? Energized or exhausted? 

You can push the reset button at any time!  I can’t keep bad and disappointing stuff and people out of your life. But I can assure you that YOU CAN DECIDE to only give a tiny amount of your energy to what drains you. I can guarantee that it’s your time, your turn and your world. Right now.

Just hit the reset button and shine on! 

Grateful for you and what you do…everyday.

Invest in JOY!

January 13, 2021
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Use the Power of 80/20 Right Now!

Whew! December 2020! You are in that crazy, exhilarating year-end time. Please don’t forget that I appreciate you! And, what you do to give your donors the chance to invest in your mission! We talk about major gifts transforming our organizations…think about it. Really your donors are transformed by giving to you! What noble work!

Ok now, remember, more than 30% of individual gifts are made during December many on the final 3 days of the year!  Last year, $92,898,000,000 was given by individual donors in DECEMBER. Yep – that’s right now and that’s a big number. And YOUR donors are in this December group!

What is the 80/20 Rule and could it actually make 80% of your work this month disappear?

80-20 Rule

Vilfredo Federico Damaso Pareto was born in Italy in 1848. Legend has it he observed a lot. He thought about wealth and discovered that 80% of the land in Italy was owned by just 20% of the population. He investigated different industries and found that 80% of production typically came from just 20% of the companies. The generalization became 80% of results will come from just 20% of the action.

For you this means that 80% of your year-end gifts will come from 20% of your donors. So here’s the deal – spend most of your time this month asking, “Who are the donors who have the most ability to give and have the deepest beliefs in what we do?” Then ask them, “May I help you accomplish giving plans you may have for us prior to the end of this year?”

Simple to get this conversation started.

It means you have to give up doing 80% of what isn’t giving you results, and, if you’re like me, you love doing some of those things too! But, truly, about 20% of my shoes end up on my feet most (is it 80%?) of the time. Click here for a worksheet of 80/20 examples and start making some 80-20 changes!  

What if, by simply changing one belief your whole world could change? Instead of trying to do the impossible, an 80/20 approach is to truly understand which donors are most important to see right now. And I kinda suspect you already know who they are.

Focus

Wishing you a bright, beautiful and 20% focused December!

Invest in JOY!

December 9, 2020
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Foster Thanksgiving Every Day

Generous Gratitude grateful hearts become generous hearts.JPG

Whenever, or if, you celebrate a formal Thanksgiving Day, you have the responsibility…and the DELIGHT..to give thanks EVERY day. But watch your words!

First, some definitions. Being thankful often implies you are acknowledging your thanks for something that someone has given you, or done for you. This can be a gift or holding open the door. The Oxford Dictionary defines the word thankful as “pleased and relieved.” Both of those are great feelings. Everyone wants to be pleased and relieved. But that’s just it; they are just feelings, and feelings fade.

Gratitude is defined by the Oxford Dictionary as “showing an appreciation of kindness.” This is where the difference lies; being thankful is a feeling, and being grateful is an action. Being grateful is about appreciating what one has, as opposed to what one wants.

“Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It turns denial into acceptance, chaos to order, confusion to clarity. It can turn a meal into a feast, a house into a home, a stranger into a friend. Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow” — Melody Beattie

In our fundraising work and lives, we say things that diminish our thanks and gratitude. Here are Three Things to Never Say Again when Being Thankful.

1. “I left money on the table”

What the donor gives you is just right. It may not be the number you put down in YOUR plan. Or, you sense they would have given more if you had asked for more and somehow you feel like you blew it. Do you see how this line of thinking implies that what they DID GIVE YOU is not good enough!? When you embrace that your job is to create an authentic relationship with your major donors, you are thankful for this gift. Period. It gives you the opportunity to say, “Thank you” and to stay in touch. Gratitude for the gift helps you create the experiences with the donor that fosters their gratitude to be part of your work and in their lives. You simply cannot create this experience if you somehow feel “cheated.”  This carries over with your spouse or kids. If you get a “yes” for ½ hour of help, do you suspect they would have done more?  “Rats!” you think? Wrong! Change that thinking. Relationships are life-long.  

2. “If only my board, (or CEO, or program staff, or family, or whomever) would help!” 

There’s probably nothing I hear more than this feeling that, “I do it all.” This is a victim mindset. Life happens TO you. You can’t control your circumstances. You would be more successful if others did their part. It is your choice to hold onto this belief. With a daily practice of gratitude, you thank them for their service, appreciate what they DO give or do NOW and get curious with them about how they see themselves doing more with you. This shifts your energy to actions that appreciates their fears, talents and perceptions and changes your experience with them, allowing you to focus your time on what they ARE able to do, and shoring up your fundraising with partners who can be of real help.

 3. “I have to get thank you calls (or thank you letters, or visits) done.”

Thanking can become such a chore – tasks on the list that weigh on your mind. “Is it too late to even do now?” It’s when you go beyond the obligation of thanks – to the action of gratitude – that you go deeper and these become actions you GET to do!

As my client Georgia Cumberland Academy crosses the finish line this December on their campaign – growing from a few hundred thousand to $20 million, we’re taking actions to help donors remember how far we have come. Honestly, it’s hard to even visualize what the place looked like before. Saying, “thank you” has been a continuous, but now fostering that deeper gratitude is inspiring continued connections.

Your “thank you” is acknowledging what someone has given you, and I’m sure you DO feel thankful. However gratitude goes deeper. It is a state of being where you are at peace with the world. Being thankful is the first step, and you need that initial feeling to build upon. Gratitude requires you to stay alert of the role of others in your life – beyond the act for which you are thankful.

Through gratitude, you get to credit your donors – and your loved ones – with the appreciation they deserve. It encompasses shared experiences, shared respect, shared love and an understanding that the universe is a positive place conspiring to keep us happy, and help us understand how connected we are to others.  Grateful for you – grateful you are connected to me.

Invest in JOY!

November 23, 2020
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Being your best for year-end success is in a politics-free zone

Veteran day quote

I want 2020 to be a good year for you! It’s never about the circumstances – it’s always about how we REACT to those circumstances – and that is ALWAYS our choice. Nelson Mandela thrived 27 years of unbroken incarceration by managing his thoughts. Period. You will get through 2020, and you will THRIVE! Period.

Now is the most important time for your major gift fundraising. No matter how you voted, or how you are feeling now, it’s November 11th and we are in the most important two months of your fundraising year. More than 30% of gifts are given during the month of December and 12% of those are given on the final 3 days of the year!  Last year, individual donors contributed$309.66 BILLION to US nonprofits – $92 BILLION in December and $37 BILLION during the last 3 days of the year.

My clients have experienced success with both special crisis campaigns and their on-going major gift needs. 2020 has been a good year for my clients.  They are taking action – having awkward but authentic and caring conversations – asking – and managing distractions.

I care about you and I want this year to be a success for you. May my observations on how successful major gift fundraisers are managing political conversation serve you for YOUR year-end success.

1. Spend some time to reflect on how much space you are going to give politics now, and in your life in general.  What priority does following the continuous drama of politics play in your personal and professional priorities?  What does “being informed” look like to you and what are your best sources of solid facts (if this exists) to meet this? Does being in this space take you away from genuine, loving deep relationship with others? Is it worth it?

2. Political and race conversations can quickly get emotionally charged and filled with fear and anger. There’s an inherent winner-loser feel to them that quickly puts you into the land of taking sides. The drama of these conversations is a distraction to your year-end fundraising work. Even if the conversation is “civil” the separation or hurt can linger unspoken, beneath the surface, long afterwards in a disappointing, “we just don’t agree,” feeling.

3. Remember, “People like people like themselves.”  We are hard-wired to be afraid of what is not like us. We are drawn to those we feel share our values and interests. Politicians generally build relationships on their re-election value. We choose our friends and mates based on having common interests and beliefs. Relationships fail when we “have nothing in common.” Focusing on safety, education, health, faith and love as core values quickly demonstrates how, at our core, we all want the same things. Build authentic, not manipulative/transactional relationships – your donors feel the difference. 

give

4. The number one reason people give (according to the great research of Penelope Burk and others) is they believe in your mission and want to make a difference, NOT because you share political views.  I’ve asked for and received 8 figure gifts from both parties – politics was never part of the conversation.

It remains vitally important to voice what the money does – REALLY does– beyond fund the scholarship, build the building, or fund the program. How does their giving impact other people? You may wish to revisit my post on how our values have changed since March 2020 here. One quick example….your conversations regarding a building or remodeling project is about having a space worthy of the life-changing work that happens within it much more than the size or “prestige” of the named space.  This is already well documented with the increasing number of anonymous major gifts and my clients are experiencing this in the successful capital campaigns I’m coaching right now.

5. Take care using labels to describe others.  Labels blame, judge, separate us, and conjure pre-existing perceptions. For example, forming A, B, and C groups to categories “faster” and “slower” learners has been proven to be harmful for children developing to their full capacity. Do the labels we apply for politics, race and wealth serve us in providing solutions or do they simply deepen the divide?

6. DO listen to signals of how your donors view their ability to make a major gift now. Again…I’m not talking about small annual gifts of $10-$500. Major gifts – those transforming gifts – are often made with appreciated assets. Here the important conversation is not politics, but if they feel markets will be impacted. Are they concerned for their investments? What is their perception of governmental regulations on the vitality of their business and/or other local businesses? These beliefs (and financial realities as we move forward) need to be addressed as you continue to find that project that brings your donor the JOY of giving. “How are you managing now?” should get this conversation started.

7.  Manage your drama and stress to stay well. This requires constant attention to our sub-conscious thinking. “We become what we think about” includes our propensity to get sick. The things we fear and focus on we make happen. Why people react so differently to the virus is still not clearly known. It is well know that stress, anxiety and fear make us sick. Simply put, notice what conversations give you knots in your stomach. If political conversations tie you in knots, drop them! Our communications in our brain interferes with our body’s ability to manage cortisol and other stress hormones. Here is a good article on natural ways to lower cortisol.  https://www.healthline.com/nutrition/ways-to-lower-cortisol 

8.  Have empathy for others. Love, don’t judge. It is beyond YOUR situation. Quit allowing political leaders to impact your judgement of how others behave during this time – you don’t know their situation. One of my clients shared that their senior residents have been alone in their rooms since March. Yes, they have a low rate of disease, but the loneliness is beyond comprehension. Families are choosing to keep their older family members home even if care would be better in a facility because they may never see them again if they take them to a facility. There are elderly people choosing to be with their families this holiday even if it may bring on illness. That’s hardly “reckless.”

young & lonely

We criticize young people for ignoring the dangers. Imagine being 20-30. You are single and living alone away from your family and friends with your new work. You loved being in the office and interacting with your work colleagues. You have been told you will be working remotely from now on. You can’t go to church or synagogue, you can’t play sports, you can’t go to a bar, etc. These are long days alone. I’m not debating mask or no-mask – I am simply saying that getting upset and judging others is bad for your health and your fundraising success.

Paulo Coelho quote

YOU are part of an amazing collection of non-profit professionals, donors and volunteers. YOU have a special opportunity, and powerful role to play in making this time one of deepening our understanding or others, embracing all, demonstrating patience and love for beliefs, traditions, and experiences different from ours. It’s exhausting and exhilarating work to daily and constantly see yourself as someone who can lift up your neighbor.  YOU WILL THRIVE NOW!

OWN YOUR REMARKABLE ROLE!  SHINE ON!

May you be well and stay well.  May our leaders make wise decisions. May you connect with your donors to unite to inspire the power and joy of generosity.  May you find the best way to unite over the upcoming holidays. Remember, a smile, kindness, hope and generosity are contagious too!  Catch them!

November 11, 2020
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The secret to pivoting – Part I

PIVOT – Marcy Style – Part 1

Today’s answer for everything…”just pivot.”

Just how do you pivot to jump-start fundraising and life growth?

Pivot

Ever seen a pivot? My first image is that marvelous quarter-mile long,

Pivot in Wisconsin

spider-like metal creature that rolls over 100 acres of corn, onions, wheat or other crops spraying water. The center-pivot allows the arm to rotate to some degree around it.  It grows food and that’s a good thing.  Farmers are constantly tweaking their pivots for optimal crop production. 

Hmmmm. Something to learn there.

With my band, our dancers are well familiar with pivoting….it’s how you shift your weight to change direction…especially in line-dancing. Without pivoting your moves are limited. You can quarter pivot, or full pivot.  It’s easier to lose your balance in a full pivot than a quarter-turn pivot.

Hmmmm. Something to learn there. Marcy line dancing on the beach.

line dancing on beach

So let’s pivot – Marcy style.

(and here’s a worksheet to help you)

P = Persistence – gracious persistence. Often shipwrecks occur mere miles from the shore.  Generally success is the result of simply persevering. Gracious persistence is the art of gently teasing out your donors’ unique fears and beliefs in these times (and frankly, in all times) while continuing to connect, care and have giving conversations. Don’t make excuses.

I = Information and Innovation.  You need both. Drop being offended. Be curious about others – NOT judgmental.  Lift yourself up to a level that wants to know what led them to feel like they feel? How do their life experiences, values and beliefs influence their engagement with your mission? Where are you getting stuck in, “we’ve always done it this way?”

Rarely do we pivot for the hell of it. Failure is the unwillingness to learn and change based on better information. Generally something, like our “new normal” or poor results, or complaints, is pushing us. “We’ve been thinking for years that our annual gala wasn’t working. Now we have to change it.” Better, moving forward, constantly seek and listen to feedback. These times are a universal “kick in the butt’ to do things differently instead of repeating what has been.

North Star

V = Vision. Your North Star. Your Big Why. Have you drifted from what really matters?  We get lazy. We lose our zeal for why what we do matters. We settle. This leads to desperation because we suddenly find we are no longer essential and relevant to others. We MUST AT ALL TIMES see tomorrow AND see three to five years from now. What we are asking for today must play into a solid future our donors can connect with.

O = Optimism.  We become what we think about. (Earl Nightingale) We cannot stop icky things from happening. We cannot ban sadness or loss from our lives.  We cannot pass a law or riot to change hearts. But we do have the power to rise above anger, rise about our circumstances and rise above hate (Nelson Mandela) instead of rising against these things. Each and every day, our determination to be the bright spot for others, the best call of their day, the positive presence in their life will have eternal impact.

T = Take Action.  (ok, I couldn’t find a “T” word I liked) Just like a full pivot can throw you off balance dancing, much of what you are doing is solid, and small tweaks will make a big difference. While many of our pivots have been thrust upon us, there is a really exciting place between, “It will never be the same again” and “Let’s just throw everything out.” Much will never change. Generosity. Faith. Hope. The need for human contact. Fear is crippling and shuts us down. Fear leads us to saying, “It won’t work” “They don’t want to hear from me now.” “Year-end results will be down.”  Small pivots are needed. Too many pivots have your going in a circle (just look at the irrigation pivot). But take action! Try something different to connect, to engage, to learn how a donor wants to help. Keep taking action! One call, one text, one email more. 

I’m so proud of you, and I am here for you.

All around you people are different – you have to navigate every relationship like it was brand new. Even those you have known “forever” may react to our current times in ways surprising to you. Yet you are continuing on – from where ever the office is these days, with the cat or dog or kids in the scene and you are pushing past the fear and raising more money to do more good. 

Thank you and Bravo!

October 28, 2020
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Are your Year-End wheels spinning?

Spinning your Year-End Wheels?

Let’s get into Four-Wheel Drive and get this show on the road! It’s October!

Fall colors

I am badgering my clients right now, “Get those year-end plans moving!”

(Ok fine…we are having deep and reflective conversations about embracing the opportunities before us.  Is that better?)  

I get excited this time of year! Let’s get going!

Would you like some help with your year-end letter? Need help? Jump on a quick call at www.scheduleacallwithmarcy.com  and get some. Did you know that using COV—or corono—— SLOWS DOWN YOUR ELECTRONIC deliverability? I’m not even using the whole words!

Here’s my check list of steps.  You may do things differently. This is just my starting point…and my coaching clients all use this differently, too.

1.    August – Pick a theme.

We begin the conversation in August by looking at the year and asking, “What overall idea or theme describes this year end?  Bethany Life has picked, “Blessed in ALL times.”  Madison Academy is going with “Generosity is Contagious!” and Georgia Cumberland Academy has selected, “The Power of 1” as they cross the finish line on a $20M campaign this December.  You can begin today-that’s ok.

SET Project giving goals that carry across your major gift work and your year-end appeals.  Folks act like this is completely different. Nope. Of course some major donors are geared to a specific gift designation – but what if you approached them to be sure to meet year-end giving goals by also participating in a year-end project?

2.    September – Graphics, Pictures, Lead gifts for challenges/matches.

What images go with your theme? Is it more serious or playful? Bethany Life is grateful for staying healthy and keeping residents happy. The graphics will show how the staff has embraced a new role of being staff AND family when family can’t be there this Christmas. It’s grateful and joyful.  Madison Academy made a list of everything that’s contagious in their school – hope, health, music, friendship and more with examples of giving for each one. It’s fun and meaningful.

3.    September /October – Thank you Post Card. Set up major gift calls and partners.

Time for the annual appreciation post card to get created to mail to everyone.  WARNING: this year your picture or art needs to reflect our new normal for healthy practices.  No pictures of 100 kids on top of each other! AND absolutely NO ASK whatsoever. No “you can give online.”  I have had so many major donors ask me, “Why can’t you say thank you without always having your hand out for more?”  One of my all-time favorites is by The Volunteer Center.  Simply and sincere.  Get this done and in the mail so it lands mid-November (after the election). Send it by email mid November.  And continue setting up those all-important major donor calls.  ASK! Would you consider…..

4.    September/October – Pay attention to Donor Retention!

Pull your lists now…who gave last year and not yet this year?  We pour so much effort and money into getting a donor – and so little effort and money into keeping that first donor. Have a board member call and say “Thank you!” at ALL giving levels.  Generally, it will be a few years as an annual donor before a major gift is a fit. Who has not renewed? Who should you be watching for in October, November, and December? Get with them and let them know they helped, and that they are important to you. AND, begin the year-end conversations with major donors to meet key funding priorities and also be used to challenge smaller donors to come together to meet key funding priorities. These may happen over zoom, phone, text, email, facetime or across a large table.

5.    October – Letter/Emails with clear asks and clear impact.

A confused donor doesn’t give. Getting back to the theme, how does this theme relate to your major and overall year end projects?  I want the goal clear in the letter (and I don’t mean a number). What will we accomplish with everyone’s year-end gift from the major gifts, those who’s giving we use to challenge and inspire others to give and every $5 monthly gift. Meet with major donors and SPEAK my 3-sentence ask!  Segment, segment, segment. What special groups are you going to pay special attention to this year-end with special upgrade and project focus?

6.    November – Be thankful. Ask for Major Gifts.

Continue to ask for major gifts. Know that your thank you post card is on the way. You send it too as an email and post it as well! Connect and invite your major givers to invest now.  Use partners (board, other staff, other donors, etc) to help you.  Speak my 3-sentence ask! Now’s the time!

7.    December

Continue to ask for major gifts. Continue to shine – especially this year and reflect the light your donors ignite with their giving!  Remember those all-important year-end emails that last 3 days of the year. Be there for all those who wait until the last minute to give!

Key points to remember:

1. Where ever you are START NOW!

2. Don’t try to keep up with the Joneses  – they don’t know what they’re doing.

3. Don’t try to do everything. You can just use Giving Tuesday to say, “As part of this national effort we hope you remember us today!”  Way too many gimmicks out there that take your time.

And finally, BE EAGER about this! Not, URG – YEAR-END! No matter what is going on right now…

YOUR MISSION IS IMPORTANT!

YOUR WORK IS IMPORTANT!

Is this time a crisis or a gift? I know what I have decided. A time like this comes around once in a century. Life now gives you an opportunity to elevate to an entirely new level in the midst of a great contraction…great fear.  At a time when the rest of the world has moved To fight Or flight Or just plain stop, YOU are part of a handful who have chosen to move into an unprecedented period of THRIVE!  Congratulations!

Thrive group
October 9, 2020
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Your Call to Action

Hey! It’s SEPTEMBER 1st Day 245! That means 121 Days Left (Leap Year)

Listen up, my friend, YOU have this wonderful last trimester of 2020 to SHINE!

Are you going to finish this year strong? Knock the ball out of the park?

–       Covid or no covid?

–       Election or no election?

–       Working from where ever you are working from?

–       Social distancing and relationship building?

Come on, now…….

2020 has elevated DISTRACTION to a whole new level!

To help you right now, I created the FINISH STRONG FOCUS FORM! Download it now.

I get it. The health concerns are real. The new protocols are real. Homeschooling is real. Concern for family is real. And on the lighter side, now I have to find my keys, my purse AND my mask before I leave the house!

But our core values..

….our love for family and country,

.…our respect for those who have served our country,

….our passion for changing the world with our work,

.…our bond with each other-all others, and

.…our faith that God is using this for good, have not changed.

Highlights at David's Graduation Party

While I rarely do this…the past two weeks have been so powerful for me in realigning  who I am and what I believe.  Both of my boys were home and my band played 4 gigs – one in celebration of David’s graduation from Berklee College of Music in Boston, MA. At David’s Graduation Party show (he’s been in my band since age 13) the first arriving guest ask, “Where is the card box?”  I hadn’t even thought about it.  The outpouring of generosity to my son was overwhelming and SO needed.  Covid hit musicians hard. At another gig, outside, over 300 folks, sun setting, I just stepped offstage and sang, “God Bless America.”  EVERYONE was on their feet joining in. At our last gig, son, RJ, sang “God Bless the USA” as the audience stood for a color guard from the local American Legions and VFW’s and waved flags.  This is just such a remarkable time. Where ever you are – whatever country – may you recommit to the values that make you and your country great.

Thank you

NOW LET’S FINISH 2020 on FIRE!

Be about actions, not distractions.Here are three simple, effective and empowering strategies to step up the quality, quantity, and intensity of your efforts in these final 121 days. Implement them immediately and you’ll quickly close any performance gap.  These, combined with the FINISH STRONG FOCUS FORM!  will help you power through! 

STRATEGY #1 GET SERIOUS 

You have 121 days left. Take the next 7 days to…

… set crystal clear goals for what success by 12-31-2020 looks like.

….decide on the drama you will tolerate in yourself. How does watching the news make you feel? How does being curious about your donors’ year-end giving plans make you feel?

With a finite period of time breathing down your neck, you have no choice but to get serious. Be clear by next Tuesday, September 8, 2020, after the Labor Day holiday in the USA. Execute like your life, career and future depend upon it.  I assure you…they do! 

Decide that what you want is BIGGER and far more important than any fear, excuse or self-defeating behavior which prevents you from achieving it. 

STRATEGY #2 CREATE A SENSE OF URGENCY 

Each day is ticking away. Success is an ongoing game of cause and effect, and by accelerating the cause…you can and will dramatically accelerate the result. 

Your ability to compress and shorten the amount of time it takes to turn any goal, idea, project or problem into a successful outcome will raise your energy. Don’t put it off…put a fire under it! 

STRATEGY #3 DRIVE BIG RESULTS 

Big donors want to fund big visions, yes even now! Get clear year-end giving options in place NOW. Pick your theme. Set goals for your year-end appeal. Define your segments. Write your major donor asks now and set your year-end giving intentions for your top 40 NOW. 

YOU HAVE THIS WEEK TO SET YOUR MIND TO YOUR 2020 SUCCESS!

See it, say it, believe it, DO IT!

Click here to get your free downloadable FINISH STRONG FOCUS FORM!


Don’t tell yourself you want to do your “best.” Tell yourself, “I want to do better today than I did yesterday.” Each day you learn and grow by the victories and failures you experience. All these experiences make you better….and better…and BETTER!

For the next 121 days be better today than you were yesterday. 

September 1, 2020
https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg 0 0 Marcy Heim https://marcyheim.com/wp-content/uploads/2024/04/Marcy-Heim-logo.svg Marcy Heim2020-09-01 09:22:172024-02-19 09:16:19Your Call to Action
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Be of Comfort…Now

You are bombarded now with messages, free webinars and more on how to pivot, work from home, take your event virtual and, goodness, even build major giving relationships faster than when we could sit down and talk in person! (really?)

But what about September and fall ….and football….and school starting…and church picnics…and sweater weather….and homemade soup…..and apple-picking?

Summer has ended, but what of all those traditions and joys?

I’m sensing a real grief setting in. 

As our lives changed abruptly this spring, at least the days were getting longer and lighter, the air warmer. Outside is easier to manage this. Now we are looking right into fall with darker, longer days and day-after-day announcements of things that just won’t be happening this fall or happening the same.

As development professionals and partners, I’m asking you to be of comfort to others – right now – these next few weeks. There will be a feeling of loss, and for some real loss as the changing of the season pushes us closer together, but with less traditional activities to experience together.

Comforting holding hand

I’m asking you to have your antennae up for those around you who are in need of comfort.  We grieve loss – and now that can well be what we have always done at this time of year.

Comforting one another can be a complex, sometimes clumsy business. “How are you feeling as we head into fall?” gets the conversation started. I’m getting cues through less energy and sighs. Sometimes it’s a verbal, “I’m feeling a bit down – not sure why.” Or, you may know someone who lost a loved-one. With many not even having the traditional funeral services and gatherings, grief can be harder to manage and your need to comfort even greater.

So, here are some tips to help you comfort another:

1. Be intentional: comfort is no accident; when you comfort someone let them know you want to be there for them. If this is sitting quietly across the room, across the picnic table or on zoom, no matter. If this is written, “Sending you my warm hug of comfort.”  “As you begin a very different fall, sending you comfort as we miss so many of our traditions.”

2. Be empathetic: comfort means you understand, they are not alone, you accept their feelings and problems, and even share in the suffering.

3. Use non-verbal behavior: closeness, availability, listening, and safe-touching signal “you can count on me.” Non-verbal behavior is crucial and signifies “truth” and includes eye contact and forward body lean. Acknowledge that this feels different 6 feet apart.

4. Don’t offer advice or material/tactical help: While you may think you understand the pain, refrain from telling them what to do. You may try asking, “Are there things you do when you feel like this that help you?” Let them suggest their own action.

5. Get personal: If you know the person always came to your event and will be missing it, send a photo from the past at the event and remind them of the joy of being together then and that you will be again…but leave the specifics on when out of it.

6. Be tailored and caring: if you want to comfort someone, consider what they need and what makes them feel cared for – not what you would need or how you feel cared for when upset. “Just happen to have one of your fav chocolate chip cookies.”

7. Be safe: in addition to intentional, empathetic, tailored to the other, and caring, comfort happens when there is a clear distinction between self and other. When you comfort someone, you carry your love and good intentions in the same basket as your empathy for their pain. This demands clarity and self-awareness.

8. Finally, Messages to AVOID: “I know how you feel.” People experience hardship in their own way, at their own pace. While empathy is a good thing, this is about them, not you.  “Just let me know how I can help.” Offering help is great, but leaving it up to them can feel overwhelming. Instead, simply let them know that you are there for them. “Everything happens for a reason.” This implies there is a good reason for your loved one’s pain. Don’t shrug off their hardship; recognize it with a gentle, “we’ll get through this together.”

hugging dog

While I am generally a pretty upbeat and positive kind of gal, fall without football is going to hit me hard!  And to be honest, I am MISSING PEOPLE – the hugs, the conferences, the connections.  Sincerely, it is real to grieve what you can no longer do – the people you can not see right now.  And while you can focus on what remains the same – the dedication of our donors, the value of our missions, family, faith and love, there is a sense of loss you can help others get through.

How are you feeling now as we enter fall? What have you found comforting? Have you lifted up another who was grieving what we used to have and do as September approached?  Please reply and share your experience! Marcy@marcyheim.com

You are a gift to your colleagues and donors. Know that when you comfort them, they do feel better and they appreciate you. And know that our very work – inspiring generosity – allows our donors to provide comfort in so many ways.  Ah, that’s better.

August 12, 2020
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The Secret to working well with others

Does if feel harder to lead? Harder to feel part of the team? Harder to get along?

Some days a good old boring staff meeting looks pretty good during life “behind screens.” At least to me.

How are you doing? (Hint – start with, “Terrific!” You’ll feel better, I promise. I’m sending you sunshine!)

Before I launch in with my secret …a disclaimer to all my clients…you might read this and think I am talking about you. It might fit…but this is a reflection from years of being me and coaching leadership, staff, boards, givers, volunteers and my husband, kids, bandmates, and friends. Then stirring in these COVID times.

twins

Let’s start with the notion that in general, people like people like themselves.  We forge our friendships and our working relationships most easily with people who are like us.  We also find it easier to be with people we’ve worked with/lived with for a long time because, through trial and error, we have figured out how to get along with them…aka your significant other and/or your kids. (Or perhaps you’re still working on the kids!)

But the rub is that the richest life (and the best results) come by engaging a mix of people and ideas and talents. Thus, we find ourselves working with new team and board members who are not like us and we may be getting to know them virtually (is this being recorded?) or with only limited time in person. Some may never take OFF their mask or never put it ON! Gracious.

But there is a secret to working well with others – all sorts of others.

For example, while we appreciate a vibrant leader who is out there in the community engaging others in our cause, it can be frustrating getting them to focus on the next steps we need to get a project in motion. Why don’t they understand that we need clear steps and systems?

Perhaps…

  • She announces a new program, then expects the team to figure out the details to implement it.
  • She thinks you should be comfortable talking directly to her about anything on your mind. She is!
  • She thinks she is so approachable but gets irritated (and it shows) if you question her.
  • She thinks she’s a great coach but she doesn’t understand how BIG her personality is and that her advice might be hard for you to manage.
  • She jumps from one idea to the next and gets bored if you try to talk to her about the details.
  • She seems to have a ‘favorite’ staff member she pulls in because they work alike. You’re too slow or just not getting it.
  • She makes a decision with only a fraction of the facts you think she needs to make the call.

SHE, of course, is me.  And though I’m incredibly better at both leading and working well with others now, it’s a life-long journey of growth. NOW, I have a consistent team, NOW my family thinks I rock, but I’ve worked really hard at it, and continue to.

There is a secret to working well with others – all sorts of others. Personally, and professionally.

There is a secret

Yes, know thyself and love thyself. As we all shift in and out of working from Modus operandihome and virtually it’s important to revisit that you are a special gift. There is only one you. Your mission is to be so sure of who you are that you can adjust and others around you can thrive. It’s not the other way around. Waiting for the boss to change? Waiting for that colleague to change? They may. But you can control YOU – you know this. Start with you and a clear awareness of your modus operandi or ‘way of operating’ and you will work better and be happier.

Embrace any tool you can get your hands on to learn more about yourself. My favorite is the Kolbe Test A (www.kolbe.com). Any potential hire or client of mine takes this. As I help clients fill their teams, yep, they use the Kolbe. It is $55 bucks and I get no kickback except seeing you succeed.

Kolbe numbersThe Kolbe gives you four numbers between 1 and 10 that describe your relationship to Action Modes. Fact Finder: is how you gather and share information. Do you simplify or want specifics? Follow Thru: is how you organize. Adaptable or systematic?  QuickStart: is how you deal with risks and uncertainty. Stabilize or Innovate? And finally, Implementor: is how you handle space and tangibles. Envision how things could work or demonstrate solutions?

This is not IQ or emotional feelings. It’s about how you go about doing things. Why this is important in getting along is that we tend to think people take action like we do. So not true. And two people with a Kolbe score in any of the four categories more than 4 apart will struggle.

Meeting in person is hard for a low quick start and easier over zoom – there’s a protective barrier. The high quickstart boss is frustrated in this work-from-home time and the low quickstart team member loves it. The high quickstart starts pushing for face-to-face meetings and things can unravel.

Here’s what I want you to take away….

  1. Get your Kolbe’s done and read your results. (www.kolbe.com) You can set up time to talk to me about them at www.scheduleacallwithmarcy.com
  2. Know how YOU operate. Sure it’s great if the team takes it, but just knowing how you function will help you understand why you’re frustrated or struggle with others.
  3. Remember that you need a high quick-start to lead…but that they can be tough to work for.

Push yourself to communicate with them – even if they bowl you over (they will never see that).

  1. If you’re a high quickstart, celebrate your gifts, but force yourself to manage your comfort with risk and uncertainty. It serves you well, but you can often overwhelm donors, team, and board with your large presence – even through you are a Rockstar.
  2. If team members reach out to others for help with a leader – often they are risk avoiders (low quickstarts) and talking to the boss is just too risky.  Bosses see this as talking around them. This is a sure path to struggles.
  3. Rethink that everyone wants to get back to being in-person. And that some REALLY miss it! Keep your antennae full up for messages from others.
  4. Ask yourself and others some questions…
  • Do you tend to read a lot of reviews before you buy something?  (High in first category)
  • Do you like tasks that have clear steps in writing for you to complete? (High Follow Through score)
  • Do you want routines (pretty tough in covid) or are you comfortable with wild days (high quickstart)
  • Do you feel scrambled if a donor or boss rambles? (That’s your low risk tolerance)
  • Do you want a plan or do you just want to get going?
  • Do you want someone to SHOW you how it’s done? (high implementor)
Package yourself

In a nutshell…know how you operate and adjust for others. Some people are going to drive you nuts! Understanding why makes it easier. You are a gift. Package yourself for success and joy!

July 22, 2020
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6-Month Celebration Check-In

Congrats to YOU!

It’s July! The first-half of 2020 is behind you – and the second half is ahead.

What comes to mind?  YOUR mind?

“Thank God it’s over — so much for the promise of THIS new decade.”

OR

“What a remarkable time to be alive and experience the human spirit shining on!”

The entire universe

You know where I stand — curious about the beliefs we hold as true, the messages we say to ourselves and others, and the actions we take that lead to our results. I believe that the universe is a loving and powerful spirit. It is on my side….lining up wellness, people and experiences in my life that will maximize my ability to contribute and reap success and joy.  

And, as much as we talk about not having enough time, it is more about our energy? Your work situation is likely different now and how you use your time is open to new strategies. But how’s your energy?

Based on 29 years of scientific research, Dr. David Hawkins found that about 87% of humanity calibrates at a collective energy level that weakens them. I think you’d agree that the collective energy now is especially gnarly.

The excitement, the eagerness to just “begin”– that good, high energy can be hard to find right now.

But here’s where you come in…

High-energy people actually counterbalance the negative effect of the low collective energy of humanity.

raising vibration of the entire planet

Because we are all tapped into that collective consciousness, anything you do to improve your life and raise your positive spirit, also improves the world at large—for everyone. And I know you…You can raise the vibration of the entire planet.

It gets even better: this doesn’t happen at a one-to-one ratio—The higher your consciousness and vibration, the more impact you have in affecting larger groups of people!

Just think of the impact YOU CAN AND ARE having by raising your positive energy and consciousness!

As a fundraising and development professional you may not feel appreciated for the wonderful work you do —  

  • the incredible relationship-building magic you bring,
  • all the big and little things you do to show your genuine caring for your givers’, and,
  • the thought and care you take in presenting direct, clear asks to empower your givers to keep doing good.

When you step into a state of love, acceptance, and gratitude, you not only allow yourself to receive more you raise up the collective focus on the good that is happening. YOU are counterbalancing a whole lot of negativity!

So as you do your 6-month Celebration Check-In, be sure to track:

√ YOUR number of interactions – by phone, zoom, text, email, whatever (and does it really matter if it is genuine?) – where you smiled and shared with your givers leaving them feeling connected and cared for,

√ YOUR bold and clear asks of current, lapsed, and prospective new donors making it clear how they could give now to continue to do something good for your mission, and beyond,

√ YOUR time spent reassuring family and friends that we will get through this, AND

√ YOUR time spent resting, stretching, eating well, smiling, laughing and feeding YOUR positive spirit for good.

Remember, anything you do to improve your life and raise your positive spirit, also improves the world at large—for everyone.

By inspiring generosity
Give this world good energy

You are the change we want to see in the world — not just through your outer actions but through who you are being in the world.

I appreciate you. And, I thank you.  

Shine on with me! You are raising the vibe for the entire planet!

July 8, 2020
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